Platform Features

Everything you need to
manage your cloud

90+ cloud services. 4 providers. 7 capability categories. Monitoring, FinOps, Security, Observability, AI, Operations, and GCC-specific tooling — all in one platform.

Monitoring & Inventory

Multi-Cloud Monitoring

Complete infrastructure visibility across AWS, Azure, GCP, and Huawei Cloud from a single pane of glass.

Cloud Inventory

  • 90+ resource types across 4 clouds
  • Real-time discovery with tag sync
  • Drift detection and configuration diff
  • Terraform export for any resource

Metrics & Alerting

  • Custom alert rules with smart thresholds
  • Multi-channel notifications (Slack, PagerDuty, email)
  • Alert suppression during maintenance
  • Prometheus-compatible metric ingestion

Synthetic Monitoring

  • HTTP/S endpoint checks from GCC regions
  • DNS, SSL certificate monitoring
  • Response time and availability SLAs
  • Public status page integration

Service Catalog

  • Map cloud resources to business services
  • Ownership and on-call assignment
  • Business impact scoring
  • Service dependency mapping

Tag Governance

  • Enforce mandatory tag policies
  • Untagged resource alerts
  • Cost allocation by tag
  • Bulk tag operations

Advanced Dashboards

  • Drag-and-drop dashboard builder
  • Saved views and shared dashboards
  • Chart annotations for incidents
  • Executive summary reports
FinOps & Cost Intelligence

Cost & FinOps

Control cloud spending with GCC-native currency support, RI optimization, and team-level chargeback.

Cost Analytics

  • Multi-cloud cost aggregation
  • Cost trend analysis and forecasting
  • Anomaly detection and alerts
  • Budget alerts and thresholds

GCC Currency Support

  • Official ﷼ SAR (Saudi Riyal) symbol
  • Official د.إ AED (UAE Dirham) symbol
  • Live FX rates via Frankfurter API
  • All GCC currencies supported

RI / Savings Plan Optimizer

  • Reserved Instance utilization tracking
  • Savings Plan purchase recommendations
  • Right-sizing recommendations
  • Idle resource detection

Cost Chargeback

  • Allocate costs by team, project, BU
  • Showback and chargeback reports
  • CSV/PDF export for finance teams
  • Custom allocation rules

Carbon Footprint

  • CO2 emissions per cloud workload
  • Sustainability reporting
  • Green region recommendations
  • ESG-ready data export

Reports & Exports

  • Scheduled automated reports
  • SLA public report pages
  • Advanced custom report builder
  • PDF and CSV download
Security & GCC Compliance

Security & Compliance

Automated compliance checks for the frameworks that matter in the GCC, from NCA ECC to GDPR.

Cloud Security Posture (CSPM)

  • CIS Benchmark automated checks
  • Misconfiguration detection
  • Public exposure risk scoring
  • Security posture trending

NCA ECC Compliance

  • Saudi NCA ECC automated control checks
  • Evidence collection and audit trail
  • Compliance score and gap analysis
  • Remediation guidance

GDPR & Privacy

  • Data Subject Request management
  • Right to erasure workflows
  • Data export for audit
  • Sub-processor transparency

SBOM & Vulnerabilities

  • Software Bill of Materials generation
  • CVE vulnerability tracking
  • Container image scanning
  • Runtime vulnerability alerts

Identity & Access

  • IAM overprivilege detection
  • Unused credentials reporting
  • MFA enforcement checks
  • Role-based access in CloudHaris

Audit & Compliance Reports

  • Full CloudHaris audit log
  • SOC 2 evidence packs
  • ISO 27001 control mapping
  • Scheduled compliance reports
Full-Stack Observability

Observability

Full-stack observability from infrastructure metrics to user experience monitoring.

Application Performance (APM)

  • Distributed tracing across services
  • Service dependency maps
  • Latency percentile tracking (p50/p95/p99)
  • Error rate analysis

Real User Monitoring (RUM)

  • Browser performance metrics
  • Core Web Vitals tracking
  • Frontend error capture
  • Session replay and user journeys

Log Pipeline

  • Centralized log aggregation
  • Log parsing and enrichment
  • Alert rules from log patterns
  • Configurable retention policies

Continuous Profiling

  • CPU and memory profiling
  • Flamegraph visualization
  • Performance regression detection
  • Per-commit performance comparison

SLO Management

  • SLO definition and tracking
  • Error budget burn rate alerts
  • Multi-window SLO evaluation
  • Public SLA report pages

Metric Ingestion

  • Prometheus-compatible remote write
  • Custom metric ingestion configs
  • Label normalization
  • Retention and downsampling
AI & Intelligent Automation

AI & Automation

Powered by Anthropic Claude — intelligent post-mortems, natural language alerts, and executive summaries that actually save time.

Flagship Feature

AI Post-Mortems

When an incident resolves, Claude AI automatically analyzes the timeline, correlates metrics and logs, identifies the root cause, and generates a structured post-mortem document — complete with an executive summary for leadership.

  • Automated root cause analysis
  • Contributing factors and timeline
  • Actionable corrective items
  • Executive summary in under 2 minutes

Natural Language Alerts

  • AI converts raw alert data to plain English
  • Severity scoring with contextual reasoning
  • Suggested remediation actions

Executive Summaries

  • Weekly cloud health report for leadership
  • Cost optimization opportunity highlights
  • Business-language risk summaries

Incident Correlation

  • Cross-service incident grouping
  • Alert noise reduction
  • Causality graph generation

Anomaly Detection

  • ML-powered metric anomalies
  • Cost spike detection
  • Seasonal baseline awareness

Automated Runbooks

  • Trigger runbooks from alert conditions
  • Dry-run mode for safe testing
  • Full execution audit trail
Incident & Day-2 Operations

Operations

Incident management, on-call scheduling, deployments, and maintenance windows — all integrated.

Incident Management

  • Incident lifecycle management
  • Timeline collaboration and comments
  • Jira/ServiceNow ticket creation
  • MTTA/MTTR tracking

On-Call Management

  • On-call schedule and rotations
  • Escalation policies
  • Business hours awareness
  • Service dependency alerting

Runbook Automation

  • Step-by-step runbook builder
  • Alert-triggered auto-remediation
  • Dry-run and approval modes
  • Execution history and audit

Deployment Tracking

  • Deploy markers on metric charts
  • CI/CD pipeline visibility
  • Deployment to incident correlation
  • GitOps config export

Maintenance Windows

  • Schedule maintenance windows
  • Auto-silence alerts during windows
  • Recurring maintenance support
  • Change advisory board workflow

Integrations

  • Jira, ServiceNow, Slack
  • PagerDuty and OpsGenie
  • Incoming webhooks API
  • REST API + API keys
🌍
Built for the GCC — Not Just Localized

GCC-Specific Features

Built exclusively for Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, and Oman — features no other platform offers.

🇸🇦

Saudi Arabia — NCA ECC

Native support for the National Cybersecurity Authority Essential Cybersecurity Controls. CloudHaris runs automated checks, generates evidence for auditors, and tracks your compliance posture continuously — not just at audit time.

  • Automated ECC control checks
  • Compliance gap analysis dashboard
  • Auditor-ready evidence export
  • Official ﷼ SAR currency throughout
🇦🇪

UAE — NESA & AED

Support for UAE National Electronic Security Authority (NESA) information assurance standards, with official د.إ AED currency display across all cost analytics and reports.

  • NESA-aligned compliance checks
  • Official د.إ AED symbol support
  • UAE data center region awareness
  • Live AED/USD FX rate conversion
🌐

Arabic RTL Interface

A real bilingual platform — not a translated overlay. The entire UI switches to proper right-to-left Arabic layout with Amiri typeface, including all dashboards, alerts, and reports.

  • Full RTL layout, not just translated labels
  • Amiri typeface for Arabic text
  • Per-user language preference
  • Arabic reports and export
☁️

Huawei Cloud Support

Huawei Cloud is widely used in the GCC but has zero coverage in Western monitoring tools. CloudHaris is the only enterprise platform with first-class Huawei Cloud integration.

  • ECS, OBS, CCE full coverage
  • Unified inventory with AWS/Azure/GCP
  • Huawei Cloud cost tracking in SAR/AED
  • Cross-cloud alert correlation

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